Privacy policy

Privacy Policy

Last updated: November 19, 2025

Microplane operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Microplane is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully.
By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy, and you understand and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you as an individual. Personal information does not include de-identified or aggregated information that cannot reasonably be linked back to you.

Depending on your interactions with the Services, where you reside, and as allowed or required by applicable law, we may collect or process the following categories of personal information:

1. Information Directly Provided by You:

  • Contact Details: Name, email address, phone number, mailing address, billing/shipping address.
  • Account Details: Username, password, security settings, and preferences.
  • Financial Information: Payment card details, transaction history, payment confirmation.
  • Communications: Information you provide when contacting us for support or inquiries.

2. Automatically Collected Information:

  • Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
  • Usage Data: Information about interactions with the Services, pages visited, and items added to your cart or wishlist.
  • Cookies and Similar Technologies: We use cookies, tracking pixels, and similar technologies (provided by services like Google Ads, Google Analytics, Meta, TikTok, and Pinterest) to understand website traffic, improve functionality, and deliver targeted advertisements.

3. Information from Third Parties:

  • Advertising and Analytics Partners: Information from third-party platforms like Google Ads, Google Analytics, Meta (Facebook/Instagram), TikTok, and Pinterest. This includes aggregated activity data (e.g., browsing behavior, ad interactions) for advertising and analytics purposes.

How We Use Your Personal Information

We may use personal information to:

Provide, Monitor, and Improve our Services:

  • Process your purchases, returns, or exchanges and facilitate shipping.
  • Maintain your account information, preferences, and order history.
  • Personalize your shopping experience by suggesting products based on interests or past behavior.

Marketing and Advertising:

  • Deliver targeted advertising on platforms such as Google Ads, Meta, TikTok, and Pinterest, based on your activity with the Services.
  • Conduct promotional campaigns and send tailored email or SMS campaigns to you.
  • Use Google Analytics and Meta pixels to gain insights into user behavior and improve our marketing efforts.

Legal Compliance and Fraud Prevention:

  • Detect, prevent, or investigate fraudulent or suspicious activity.
  • Respond to lawful requests by authorities, subpoenas, or other valid legal processes.

How We Disclose Personal Information

We may disclose personal information to third parties under the following circumstances:

  • Service Providers: We share information with Shopify, Google, Meta, TikTok, and Pinterest, which process your data to enable secure functionality (e.g., payments, targeted advertising, or website analytics).
  • Advertising and Marketing Partners: We share information with Google Ads, Meta, Pinterest, TikTok, and similar platforms for delivering personalized advertising based on your interactions with the Services and other merchant websites.
  • Compliance and Legal Obligations: To comply with lawful data requests, legal processes, or enforceable government requirements.
  • Consent-Based Sharing: When you voluntarily engage third-party integrations, such as using a social media login, we disclose information based on your consent.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking methods from Google, Meta, TikTok, and Pinterest to understand user behavior and deliver ads tailored to your preferences.

Depending on your location, you can opt out of cookies with the following methods:

  • California Residents (CCPA/CPRA Compliance): Use the "Do Not Sell or Share My Personal Information" link.
  • Global Privacy Control (GPC): Our site supports GPC as a mechanism for managing opt-out preferences.

Your Rights and Choices

U.S. Residents (Including California – CPRA):

  • Right to Know: Request a copy of the personal information we hold about you.
  • Right to Delete: Request deletion of the personal information we maintain.
  • Right to Correct: Request correction of inaccurate personal data.
  • Right to Opt Out: Opt out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise your rights, please email kitcheninfo@microplane.com or use the provided "Do Not Sell My Information" link.

Residents of the EEA/UK (GDPR):

  • Right of Access: Receive a copy of your personal data.
  • Right to Erasure: Request deletion of your data.
  • Right to Data Portability: Ask us to transfer your data to another service provider.
  • Right to Object: Object to automated data processing or profiling.

Managing Cookies and Ads

To manage or opt out of targeted advertising:

Additional Information for California Residents

Under CPRA, we do not knowingly “sell” or “share” personal information of individuals under the age of 16.

International Data Transfers

Your information may be transferred to or stored on servers located outside your country of residence, including countries not deemed to have equivalent privacy protections (e.g., the U.S.).

When we transfer data, we adhere to recognized standards, such as Standard Contractual Clauses (SCCs) for GDPR compliance.

Contact Us

For questions or assistance regarding this Privacy Policy or your privacy rights, contact us at:

Email: kitcheninfo@microplane.com

Address: 614 SR 247, Russellville, AR, 72802, US

Changes to This Policy

We may revise this Privacy Policy as necessary. The "Last Updated" date will reflect the most recent changes.